Pharmacy Technician - Lead

• By direction of the PIC, complete the Technician Schedule and ensure coverage of shifts considering PTO and sick coverage.
• Make a daily rotation schedule.
• Train all new staff and disseminate all required training to technician staff.
• Communicate to pharmacist/PIC/Director pertinent information for various pharmacy decisions as requested.
• Assist the PIC with competencies, evaluations, and scorecards for the technician team.
• Build upon the skills and responsibilities of the technician team, focusing on being a role model, guide, and mentor while supporting the pharmacists.
• Supply ordering and supply formulary maintenance for the pharmacy.
• Assistance with the annual inventory.
• Knowledgeable of all third-party payer requirements and assists staff in the proper way to bill for prescriptions in the Pharmacy Software System.
• Maintain knowledge of the 340b program and ensure that 340b Policy/Procedures are being followed by all technician staff and act as a liaison between staff and 340b Coordinator/Pharmacy Director.
• Work with lead technicians from other sites to ensure consistency and standardization of procedures between all sites.
• Perform other duties as assigned.

• Assist in dispensing prescriptions by compounding, mixing suspensions, counting tablets, or pouring liquids under pharmacists’ supervision.
• Being familiar with the correct prescription terminology used.
• Check all prescriptions for completeness of information. Verify patient information and proper provider authorization.
• Enter patient data and prescription information into the computer system.
• Prepare prescription labels.
• Assist with the filing of invoices.
• Compute prices of prescriptions.
• Assist with inventory control of medications/supplies. Check regularly for outdated medications.
• Provide non-drug information to patients and answers simple inquiries.
• Operate cash register, perform transaction, and give patients proper receipts.
• Clean pharmacy equipment, utensils, and work area.
• Determine 340b eligibility of prescriptions.
• Assist the pharmacist in reviewing and compliance with quality measures.
• Assist financial counselor in ordering medication for indigent drug program.
• Attend/participate in requested/required meetings.
• Participate in staff development and educational activities.
• Maintain patient confidentiality.
• Perform related work as required.

• Grace Health recognizes that managing patient care is a team effort that involves clinical and non-clinical staff. All employees must embrace a team-based approach to patient care and understand that each role is important to our success.
• Team members must demonstrate excellent team communication and coordination to provide quality patient care.
• Care coordination includes communicating with community organizations, health plans, facilities, and specialists.
• Care team members understand and embrace the concept of population management and proactively address the needs of patients and families served by this practice.
• Team members must demonstrate skill and knowledge related to effective communication with vulnerable patient populations.
• Team members must participate in Continuous Quality Improvement activities within the organization to ensure patients receive high-quality care.
• All team members will be involved in the process of improving quality incomes.
• Team members will participate in the review and evaluation processes of practice performance and help to identify opportunities for improvement.
• Team members will participate in Grace Health's advocacy program.

• Knowledge of pharmaceutical and related medical technology.
• Knowledge of metric and apothecary systems of weights and measurements.
• Knowledge of medical safety standards to assist in manufacturing and working with pharmaceutical substances.
• Knowledge of prescription drugs and the dispensing function to check for correctness.
• Skill in establishing and maintaining effective working relationships with patients, medical staff, and the public.
• Ability to read and interpret prescription information.
• Ability to read, understand and follow oral and written instructions.
• Ability to perform arithmetic computations and use a calculator.
• Ability to communicate clearly.
• Knowledge of the 340b program is preferred.

• Graduation from high school or GED
• One year’s pharmacy experience is preferred.
• Certified Pharmacy Technician with the Pharmacy Technician Certification Board.

Grace Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.