Medical Records

This person is responsible for completing all filing and handling other medical record responsibilities on a daily basis.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Ensure that all faxes and materials pertinent to patient charts are scanned and/or filed in an accurate and timely manner.
• Ensure that patient documents and health records are filed and maintained.
• File incoming faxes for all Grace Community Health Center locations.
• Complete order tracking, order management and protocol from received mail and faxes.
• Scan documents to server for billing company.
• File and manage health information document batches through incoming faxes.
• Answer telephone calls courteously and direct calls appropriately.
• Answer calls referring to medical records/health information.
• Pick up outgoing mail in providers offices.
• Sort and deliver incoming postal mail.
• Process release of medical record requests.
• One-to-one contact with providers and clinical staff.
• Perform all other duties as assigned.

OTHER ESSENTIAL DUTIES and RESPONSIBILITIES:

• Grace Health recognizes that managing patient care is a team effort that involves clinical and non-clinical staff.  All employees must embrace a team-based approach to patient care and understand that each role is important to our success. 
• Team members must demonstrate excellent team communication and coordination to provide quality patient care.
• Care coordination includes communicating with community organizations, health plans, facilities, and specialists.
• Care team members understand and embrace the concept of population management and proactively address the needs of patients and families served by this practice. 
• Team members must demonstrate skill and knowledge related to effective communication with vulnerable patient populations.
• Team members must participate in Continuous Quality Improvement activities within the organization to ensure patients receive high quality care.
• All team members will be involved in the process of improving quality incomes.
• Team members will participate in the review and evaluation processes of practice performance and help to identify opportunities for improvement.
• Team members will participate in Grace Health's advocacy program.

EDUCATION and/or EXPERIENCE: 

Must have completed high school.  Experience in medical records is very helpful.

BENEFITS:

• Safe harbor 401(k) with match potential
• Paid time off
• Family friendly work environment
• Health insurance
  • Wellness program
  • Health savings account
  • Pharmacy benefit
  • Employee visits for medical services
• Dental insurance
• Vision insurance
• Life Insurance
• STD/LTD
• EAP & Work life services
• Voluntary benefits
• Hospital indemnity

Grace Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.